Sno-Venture FAQ
Frequently Asked Questions

These are some of our most frequently asked questions; please review this page, you will probably find the answer to your question.  If, after reviewing these FAQ’s, you still have a question or a request please feel free to contact us by either phone, fax, mail or email. We will respond to your request promptly.

1. (Q)  What if I don’t want to ride everyday?
   (A)  If during the day or for a complete day you choose not to ride you are welcome to ride in our support vehicle to that night’s destination.
   
   
2. (Q)  What if my sled breaks down on the tour?
   (A)  You will be towed to the closest point where your guide can contact the support vehicle and make plans for a rendezvous’ to pick up your sled. Your sled will be transported to that night’s destination and arrangements for repairs can be made. You also have the option to continue riding on one of our rental back-up sleds to finish that day, and or until your sled is repaired or for the duration of the tour, the choice is yours.
   
   
3. (Q)  How fast do you typically ride?
   (A)  All of the tours are always split into groups, this is discussed at the nightly driver meetings and you are given a choice of groups to ride with based upon your experience and riding style. This guarantee’s you will always be comfortable riding, weather you like to ride at a faster or slower pace.
   
   
4. (Q)  How many miles do you ride per day?
   (A)  Each tour description lists an approximate distance covered on that particular tour per day. Quite typically the distance covered on a daily basis is between 80-110. There are certain tours that will not be in the average per day mileage, these days of either longer or shorter distances will be covered in the tour description.
   
   
5. (Q)  Can I stop to take pictures?
   (A)  We encourage you to stop for picture opportunities. How this is handled is covered in depth at the nightly driver meetings.
   
   
6. (Q)  Is it possible to ride a full tour with no snowmobiling experience?
   (A)  It is not only possible but has been done many times. Snowmobiles are very easy to operate and with the choices of riding groups we set up during each tour you will find it a breeze to ride a full tour.
   
   
7. (Q)  If I don’t have a snowmobile or riding gear can I rent it from Decker Tours?
   (A)  We can either supply sleds and riding gear or arrange for that equipment from one of our local snowmobile dealers.
   
   
8. (Q)  Can I upgrade my rental sled to a better model?
   (A)  On many of the tours that include sled rental, upgrades are available. To ensure an upgraded sled we need to make the arrangements well in advance of the tour date. If requesting an upgraded sled you need to contact us and make your request ASAP. We always do our best to locate the upgraded sled from one of the many outfitters we deal with.
   
   
9. (Q)  What do I need to bring on the Tour?
   (A)  For clothing, besides your snowmobile gear, we suggest casual attire. Don’t forget your swimwear and your camera. Plenty of dry socks and a pair of sneakers for after hour lounging. Other then those basics it is entirely up to you on what to bring. Just don’t over pack, as you will need to carry your luggage to and from the support vehicle twice a day.
   
   
10. (Q)  How old do I have to be to go on a Decker Tour?
    (A)  To ride your own sled you have to comply with local age limits and licensing (usually 13 with a safety certificate). We have had several younger children on tour with us and they have done just great. It is left in your best judgment on the child’s abilities to handle this type of activity.
    
    
11. (Q)  Can I come as a single?
    (A)  Singles are welcome, however there is an additional per night cost for single rooms. If you are willing we can try to pair you up with another single to save the added expense, the option is yours.
    
    
12. (Q)  I have a dietary problem, can I get special meals?
    (A)  We will arrange meals for touring customers who require special diets for medical reasons.
    
    
13. (Q)  What time do we start riding in the morning and get in at night?
    (A)  Most days are 7:00 am breakfast and 8:00 am hit the trail. We like to be at our over night destination between 4:00 and 6:00 pm.
    
    
14. (Q)  I have a large or corporate group, do you offer package discounts and or custom tours based on our itinerary?
    (A)  We do not offer discounts on any of our scheduled tours. We do set up and execute many corporate and private tours based upon an itinerary you choose. For further information on these services, please contact the Decker Tour offices.
    
    
15. (Q)  After reviewing your tours schedule, I have decided that I really want to go on a tour but none of your dates will allow me to attend. Can you set up a tour on another date for my group and me?
    (A)  We can accommodate custom tours, however the size of the group will have an impact on the final price per person on any custom tour. We also arrange guided one, two or more day rides out of the Eagle River area. For pricing and options on custom tours or guided rides, please contact the Decker Tour offices.
    
    

16. (Q)  What is you cancellation policy?
    (A)  100% of reservation monies and 50% of deposit fees will be refunded if cancellation is made 45 days before departure date (90 days before over seas tours.) Full refunds will be made if weather forces tour cancellation.

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